NetSuite + SMS
Text NetSuite a question from any phone
Send a text, get the number back from NetSuite in seconds. Inventory, invoices, sales orders, and vendor bills — on the phone your warehouse and field teams already carry, with no NetSuite seat and no app to install.
Kipper answers NetSuite questions over plain SMS. An admin connects NetSuite once, registers the phone numbers that should have access, and sets a permission scope per number. From then on the user texts a question in plain English to your dedicated Kipper number and an answer comes back sourced from your live NetSuite records: customers, invoices, payments, line items, vendors, bills, bill payments, inventory, quantity on hand, credit memos, vendor credits, purchase orders, sales orders, quotes, and bills of materials. Grouping uses Class or Department. Access is read-only, and every text is logged.
Kipper
+1 (415) 555-0142
Today 2:47 PM
Qty on hand for SKU-9032 at the Dallas warehouse?
SKU-9032 at Dallas — 412 units on hand
Has PO-8841 been billed yet?
PO-8841 is received but not yet billed.
Kipper lets anyone text a question about NetSuite data and get a real answer back in seconds. The person asking needs no NetSuite login and no app — only a phone number an admin has registered. Access is read-only, permissions are enforced per number, and Kipper only ever replies to a text you send it.
Works on every phone — no app, no download, no login
Reaches the team that never gets a NetSuite seat
Answers in seconds over cell signal, with no VPN
Group inventory and invoiced totals by Class or Department
What your team can ask
What people text NetSuite about
Real questions from people standing in a warehouse aisle or a customer parking lot, not sitting at a NetSuite screen.
"Qty on hand for SKU-9032 at the Dallas warehouse?"
Warehouse supervisor texting from the aisle
"Is invoice 10428 for Bright Harbor paid?"
Field rep checking before a customer meeting
"Open sales orders for Cascade Systems?"
Service coordinator between job sites
Who it's for
Who texts NetSuite instead of logging in
Field sales representative
Text to check whether a customer's invoice is still open before walking into the meeting, without a NetSuite seat or a laptop.
Warehouse supervisor
Ask for quantity on hand on a SKU from the aisle, on a phone with no NetSuite app and often no Wi-Fi.
Service coordinator
Confirm which sales orders are open for a customer while driving between job sites.
Branch manager
Check what has been paid to a vendor this quarter as individual bill payments, without waiting on the finance team.
Executive between flights
Text for total open AR by customer instead of opening NetSuite on a phone browser and hunting for the right saved search.
SaaS customer success representative
Before a renewal call, text to check whether the account has an invoice past due and how many days it has been outstanding.
Retail store manager
Text for quantity on hand on a fast-moving item and which purchase orders for it have already been billed, from the sales floor.
How it works
How SMS gets connected to NetSuite
Connect NetSuite, scope what each number can ask, register the phones, and the team starts texting.
Connect NetSuite
A NetSuite administrator authorizes Kipper once. Access is read-only, so Kipper cannot create or change a NetSuite record.
Scope what each number can ask
Permission sets decide what a given phone number is allowed to see — inventory only for the warehouse, AR for field sales, everything for the CFO.
Register the phone numbers
An admin adds a number in the Kipper portal. The user gets a one-time confirmation text and replies to confirm. That is the entire onboarding.
Text a question
The user texts your dedicated Kipper number in plain English and the answer comes back in seconds, sourced from live NetSuite data.
How Kipper handles access
Read-only. Permissioned. Logged.
- Kipper never creates, updates, or deletes NetSuite records.
- You choose what each user or team can see.
- Every question is written to an audit log.
- Pricing is the same on every interface. See plans.
Also for NetSuite
Other ways to ask NetSuite through Kipper
+ 
NetSuite + Slack
Ask NetSuite in a Slack channel without an extra NetSuite login
+ 
NetSuite + Microsoft Teams
NetSuite answers in Microsoft 365 department channels
+ 
NetSuite + ChatGPT
Live NetSuite records in a ChatGPT thread via MCP
+ 
NetSuite + Claude
NetSuite lookups inside a Claude project
+ 
NetSuite + Google Gemini
NetSuite facts in Gemini via MCP
FAQ
NetSuite over SMS
Registration, permission scopes, lost phones, and what SMS cannot answer.
Put NetSuite in everyone's text messages
No NetSuite seats to buy, no app to roll out. A registered phone number is the whole setup.