Xero + SMS

Text Xero a question from any phone

Ask whether a contact's invoice is paid or what is owed on a supplier bill by sending a text. Answers come back from your live Xero records in seconds — no Xero login for the person asking, and nothing to install.

Kipper answers Xero questions over plain SMS. An admin connects Xero once, registers the phone numbers that should have access, and scopes what each one can ask about. The user then texts a question in plain English to your dedicated Kipper number and gets an answer from the supported Xero records: contacts, invoices, payments, line items, suppliers, supplier bills, bill payments, inventory items, credit notes, supplier credits, and purchase orders. Tracking Categories are the grouping field on a total. Bank feeds and account balances are outside what Kipper reads, access is read-only, and every text is logged.

Kipper

Kipper

+1 (415) 555-0142

SMS

Today 2:47 PM

Has Fjord Studio paid invoice INV-2043?

INV-2043 for Fjord Studio — still open

Status Open 12d late
Amount $6,540 USD
Category Studio tracking
Source: Xero · read-only

Have they paid anything since March?

Yes — one payment, $3,200 on Mar 28, against INV-1998.

Payment $3,200 Date Mar 28
Text Message

Kipper lets anyone text a question about Xero data and get a real answer in seconds. The person asking needs no Xero login and no app — only a phone number an admin has registered. Access is read-only and excludes bank feeds, permissions are enforced per number, and Kipper only ever replies to a text you send it.

Works on every phone — no app, no download, no login

Reaches people Xero seat permissions cannot scope safely

Answers in seconds over cell signal, with no VPN

Filter invoiced totals by Tracking Category

What your team can ask

What people text Xero about

Invoice status, supplier bills, and item counts — asked from wherever the person actually is.

"Has Fjord Studio paid invoice INV-2043?"

Account manager checking during a visit

"Unpaid supplier bills for Northgate Supplies this month?"

Operations coordinator away from the desk

"How many units of item SKU-140 do we have?"

Store manager on the sales floor

Who it's for

Who texts Xero instead of asking finance

Field service technician

Text to check whether a contact's invoice is still open before starting the next job, without a Xero login.

Account manager on the road

Confirm a contact's open invoice balance mid-visit by text, instead of calling the office to have someone look it up.

Delivery driver

Ask whether an invoice was already paid before handing over a copy at the door.

Operations coordinator away from the desk

Text for unpaid supplier bills for a supplier this month rather than getting back to a computer to open Xero.

Director traveling

Text for total open AR by contact and get the number in seconds, faster than opening Xero on a phone browser.

SaaS support lead

Before escalating an account, text to check whether it has an invoice past due and how long it has been outstanding.

Retail store manager

Text for the count on a fast-moving inventory item and which purchase orders for it have already been billed, from the sales floor.

How it works

How SMS gets connected to Xero

Connect Xero, scope each number, register the phones, and the team starts texting.

01

Connect Xero

A Xero admin authorizes read-only access to the supported records, which excludes bank accounts and bank transactions.

02

Scope what each number can ask

Permission sets decide what a given phone number can see — AR for account managers, inventory for the store, everything for a director.

03

Register the phone numbers

An admin adds a number in the Kipper portal. The user gets a one-time confirmation text and replies to confirm. That is the entire onboarding.

04

Text a question

The user texts your dedicated Kipper number in plain English and the answer comes back in seconds, sourced from live Xero data.

How Kipper handles access

Read-only. Permissioned. Logged.

  • Kipper never creates, updates, or deletes Xero records.
  • You choose what each user or team can see.
  • Every question is written to an audit log.
  • Pricing is the same on every interface. See plans.

FAQ

Xero over SMS

Registration, Tracking Categories, lost phones, and the bank-data exclusion.

No. A Xero admin connects once and everyone else simply texts. That matters even though Xero seats are inexpensive, because Xero permission scoping is limited and Xero does not reach a phone by text on its own.
No. Kipper does not read bank transactions or bank account balances, so it cannot answer on cash position or anything derived from bank data. Ask about contacts, invoices, payments, suppliers, supplier bills, bill payments, inventory items, credit notes, supplier credits, and purchase orders.
They are Xero's grouping field, so you can text for invoiced totals by Tracking Category. Industry and sector are not real fields and cannot be used that way.
No. Only phone numbers an admin has registered are answered. An unregistered number gets a polite refusal, never your AR balance.
An admin deactivates the number in the portal and the next text from it stops being answered immediately. The audit log keeps the prior history — you keep the record, the phone loses the access.
No. Kipper only replies to a text you send it. There are no unprompted messages, and our number is registered for A2P 10DLC messaging in the US.
Anything outside the record types above. Kipper does not do P&L or GL-level reporting, journal entries, bank reconciliation, cash flow statements, or budget-versus-actual variance. It answers direct questions about your records rather than analyzing them.

Put Xero in everyone's text messages

Read-only access to the supported Xero records, answered on the phone your team already carries.